Are you having trouble paying your bill?

Ask us about a payment extension, or you may be eligible for financial assistance with your utility bill. To see if you qualify please call for further assistance:

     *Note: you may need a 12 month print out of electric usage
     
      LiHeap Program Brochure 

 
Are you a veteran?

*Some local churches occasionally provide assistance when funds are available 

Hearings on disputed bills will be held by appointment at Morristown Utility Commission's office on any business day. The Service Manager or her designee will hear the evidence, render a decision in writing and shall promptly provide the customer with a copy of said decision. The customer may no later than noon of the fifth business day after a decision is rendered, submit a request for an appeal hearing conducted by the General Manager. The General Manager will hear evidence and render a final decision in writing and shall promptly provide the customer with copy of such decision. The customer requesting a hearing has the right to examine Commission's records pertaining to that customer's service. In addition, the customer has a right to have a representative at the hearing, to testify and to present witnesses. The Customer's service will not be discontinued until after the above procedures have been complied with. A copy of the hearing and appeal procedures will be posted in Commission's offices.




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